Repair Service
100% Australian stock
12 month warranty included
Minimum 80% battery health
Risk-free returns
100% secure payments
100% secure
- Free express shipping
- Orders by 12:30pm shipped daily (M-F)
NEW
These devices are brand new and not refurbished. They have no previous owner and have never been used.
Recommended: if your car says Tesla and your nightstand says Le Labo.
PRIME
Like Mint condition with whipped cream on top. These devices are guaranteed 90% battery health. Yes, you read right.
Recommended for: digital nomads and social butterflies.
MINT
You'd be hard pressed to spot the difference between a Mint refurbished phone and a new one. Almost no signs of wear.
Recommended for: teeth whiteners, TikTok filterers and the prettiest princes & queens.
GREAT
This device looks pretty amazing. There may be a small scratch here and there. Overall our Great condition refurbished devices are exactly that, great.
Recommended for: the athleisure enthusiast, generation start-up and all lovers of brunch.
GOOD
Refurbished smartphones in Good condition are likely to have noticeable signs of wear. They'll include some scratches & marks but still looks daaammn good.
Recommended for: first time flyers, urban warriors and parents on a budget.
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You can check out some examples of the different Refurbished iPhone Conditions below & on our Instagram highlights
Your device
SIM pin
Cable
Eco-friendly packaging
Way to shop consciously ya legend. We're here to support that decision with risk-free returns + a battery health guarantee.
Device Repairing – In-Store Service (Walk-In Only)
Bring your phone, tablet, or laptop straight to our store and get it repaired on the spot — no appointment needed!
Our certified technicians handle all major brands, including Apple, Samsung, Google, and more, using premium-quality parts to ensure your device works like new.
Services we offer:
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Screen replacements (cracked or unresponsive)
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Battery replacements and charging issues
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Back glass and housing repairs
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Camera, speaker, and microphone fixes
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Software troubleshooting and diagnostics
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Water-damage assessments
Why choose us:
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Fast, same-day repairs on most models
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No booking required — just walk in!
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Genuine or high-grade replacement parts
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90-day repair warranty for your peace of mind
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Friendly technicians ready to help
📍 Visit us in-store today to get your device repaired while you wait.
What have trees got to do with it? 🌱
From cleaning our air and creating habitats for biodiversity to contributing to our health and wellbeing, trees play a vital role in our ecosystem. At Frank when you purchase a device we plant a tree! It’s that simple; you’re not just getting a new phone, you're making a positive environmental impact and that matters.