iPhone XS FAQs

The iPhone XS is a great option for a powerful phone that’s still relatively cheap compared to the latest models. The XS received an A12 chip (like the iPhone XR and iPhone XS Max) so it shows improved processing and power efficiency over the iPhone X.

The XS features FaceID and an improved camera compared to it's predecessors; a dual 12 megapixel wide-angle and telephoto camera. The TrueDepth front-facing camera is also 7 megapixels for great clarity with FaceTime and selfies 😎

Apple is a leader in smartphone innovation, so even though iPhone features evolve from generation to generation, as a relatively new model, the iPhone XS has great performance and design. An important consideration in your purchase of an iPhone will be what you intend to use the phone for. Overall the Apple iPhone XS offers excellent performance on a budget and looks sleek. If you’re looking for more information on the specific features check out more of the questions below.

Yes, the iPhone XS supports Qi wireless charging. Big time.

Whether or not a phone will charge through a case depends. For the most part the answer is yes. Most companies that design professional cases now take wireless charging into account. The thinner a cover is, the more likely it is to receive charge through the case. The thicker and more decorated the case is, the less likely that it will receive charge.

You’ll also want to take into account the quality of the phone charger that you purchased. If it’s a cheap $4.00 charger that you grabbed online, it likely won’t be as effective or as powerful as some of the other premium brands that are available.

The iPhone XS measures in at 143.6mm tall by 70.9mm wide, and it is 7.7mm thick. 

The display is 5.85 inches (diagonal). The iPhone XS is slightly heavier than the iPhone X. 

The dimensions of the iPhone X and XS are the same. However, people have noted that the camera bump on the back of the XS is just a little taller (25.50 mm) than the iPhone X.

Apple never marketed the phone cases for each model as compatible with the other but often you can get away with using a case from one model, for the other. The dimensions of the iPhone XS are below: 

The iPhone XS measures in at 143.6mm tall by 70.9mm wide, and it is 7.7mm thick. The display is 5.85 inches (diagonal).

Whether or not the iPhone XS is worth it, really depends on what you want to use your phone for. If you want to upgrade from an older model and experience some of the more contemporary iPhone features but not break the bank, the iPhone XS could be perfect for that. This makes an absolutely awesome entry level iPhone, especially if you’re looking for a smartphone for one of the kids that’s a bit older.

If you’re willing to pay just a bit more for a phone that’s more powerful with a broad range of color options, you could also look at the iPhone 11. If price is your top priority some of the older models could still do the trick for you.

Overall the iPhone XS has a powerful A12 chip with good performance. The value for the cost makes a refurbished iPhone XS a great choice. 

The iPhone XS was launched on September 21, 2018.

Does the iPhone XS get iOS 14? Yes, the iPhone XS supports iOS 14. iOS 14 is compatible with the iPhone 6s and later.

Yes, the larger phone in the XS series is the iPhone XS Max. The iPhone XS max features a  6.5 inch display, while the iPhone XS has a 5.85 inch display. 

At Frank we think the iPhone XS is a great deal but it really comes down to personal preference. This model strikes a decent balance between the latest iPhone features and price.

Yes, the iPhone XS does use Facial ID. The iPhone X was the first iPhone model to introduce facial recognition.  

Yes, the iPhone XS features dual SIM. It has the option for a nano SIM or eSIM (which allows a carrier to remotely activate your plan).

The iPhone XS is available in 3 different storage capacities. 64GB, 256GB or 512GB.

The iPhone XS was made in silver, space grey and gold.

The iPhone XS is not waterproof. Generally iPhones are built to withstand some water penetration but won’t always survive a drop in deep water or or being submerged for an extended period of time. Read...some intense rain might be okay...the toilet, you might not be as lucky. Don’t go swimming with your iPhone! 🌊🚫. 

Although the iPhone XS does have a level of dust and water resistance. Apple has noted that this resistance is not permanent and may decrease with time. The water resistance might improve slightly with a case but the iPhone XS is not technically waterproof.

You should always let your iPhone dry out completely before inserting any cables or trying to turn it back on.

Battery on the iPhone XS is generally just under 10 hours. If you tend to use your phone more for audio playback and phone calls than internet browsing you can expect more out of the battery. Keep in mind that the more recent iOS versions tend to use more power as well, but the iPhone XS holds up.

When you purchase a refurbished iPhone the battery has likely been slightly depleted but at Frank We guarantee our batteries retain a minimum of 80% of their original capacity (which Apple has declared sufficient for efficient battery performance).

Apple's lithium-ion batteries are designed to hold at least 80% of their original capacity for a high number of charge cycles, this will vary depending on the product.

For sure! The iPhone XS has the ability to screen record.

If you don’t see the record button on your home screen you can enable it. Go to settings > control center > customize controls >  and scroll down to add screen recording. You can then access it via your main screen by swiping down on the top right corner of the display.